Shipping Policy

We want your order to arrive safely and conveniently. This Shipping Policy explains where we ship, how shipping costs work, expected delivery times, and what to do if there is a delivery issue.

Free Worldwide Shipping

We offer free standard shipping worldwide. There is no minimum order value required to qualify for free standard shipping.

Shipping availability is subject to local laws, carrier service availability, customs restrictions, and whether delivery can be completed safely to the address provided at checkout.

Order Processing

After you place an order, we prepare it for shipment and arrange delivery with an available carrier. Orders are processed in the order they are received. Processing and dispatch timing may vary during holidays, promotional periods, or periods of unusually high order volume.

You will receive an order confirmation after checkout. When tracking is available, tracking details will be provided after the order has been dispatched.

Estimated Delivery Times by Zone

The estimates below are standard delivery estimates after your order has been dispatched. They are measured in business days and are not guaranteed delivery dates.

Shipping zone	Estimated delivery time	Shipping cost
United States	3–7 business days	Free
Canada	7–14 business days	Free
Europe	7–15 business days	Free
Rest of world	10–20 business days	Free

Actual delivery times may vary depending on the destination, carrier network, customs processing, weather, local holidays, and other circumstances outside our control. Remote areas may require additional time.

Tracking Your Order

If tracking information is available for your shipment, it will be shared with you after dispatch. Tracking updates may take some time to appear after a package enters the carrier network. If the tracking page does not update immediately, please allow additional time for the first scan.

Address Changes

Please review your shipping address carefully before completing checkout. If you need to correct an address, contact us as soon as possible with your order number. We cannot guarantee that an address change will be possible after an order has entered processing or been shipped.

Customs, Duties, and Import Taxes

Free shipping covers the standard shipping cost charged for delivery. Depending on the destination, your order may also be subject to customs duties, import taxes, brokerage fees, or other charges imposed by local authorities. Unless otherwise stated at checkout or required by applicable law, these charges are the customer’s responsibility.

Failed or Missed Deliveries

Please make sure someone can receive the package and that your address and contact details are complete. If a carrier is unable to deliver because of an incorrect address, an unavailable recipient, refused delivery, or a failure to complete local customs requirements, additional delivery charges or return costs may apply.

Lost, Damaged, or Delayed Packages

If your package appears to be lost, arrives damaged, or is significantly delayed, contact us with your order number and any relevant photos or tracking information. We will review the issue and work with the carrier where appropriate. Carrier investigations may require additional time before a resolution can be provided.

Questions About Shipping

If you have questions about shipping to your location, please contact us before placing your order. We are happy to help clarify available delivery options and what to expect for your destination.